Yes - upgrade or downgrade from your dashboard. Upgrades take effect immediately; downgrades at the end of your current billing cycle. We prorate any difference.
Card payments (Visa, Mastercard, Amex), SEPA bank transfer, and BLIK for Polish customers. Enterprise plans support invoicing on 14/30-day terms.
Yes - 14 days on any paid plan, no credit card required. If MailCraft is not the right fit, we offer a 14-day money-back guarantee on top.
Listed prices are net. EU VAT is applied where applicable. EU businesses with a valid VAT ID can use the reverse-charge mechanism.
Yes - CSV import is built-in. Pro and Business plans include free migration: our team transfers your contacts, templates, and automations for you.
We will not block your sends. We will notify you and recommend the next tier; overage is billed at the per-1k rate for that plan. No surprise cut-offs.
Yes. We provide the DNS records you need and verify the setup. DNS Configuration service is available if you would like our specialists to handle it end-to-end.